Privacy Policy

Last updated: March 7, 2026

This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or use our water purification services. We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly and in compliance with applicable data protection laws.

1 Information We Collect

We may collect the following types of personal information when you interact with our website, request a quote, schedule a service, or communicate with us:

Full name, email address, phone number, and mailing address
Information about your property relevant to water purification system installation
Payment and billing information when you purchase our products or services
Communications history including emails, calls, and chat messages
Technical data such as IP address, browser type, device information, and browsing behavior on our website

2 How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our water purification products and services
To process orders, schedule installations, and manage your account
To communicate with you about your services, appointments, and promotions
To respond to your inquiries, requests, and customer support needs
To analyze website usage and improve our online experience

3 Data Sharing

We do not sell your personal information to third parties. We may share your data in the following limited circumstances:

With trusted service providers who assist us in operating our business (payment processors, shipping partners, IT support), under strict confidentiality agreements
When required by law, regulation, legal process, or governmental request
To protect our rights, property, or safety, or that of our customers and the public

4 Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right to access the personal information we hold about you
Right to request correction of inaccurate or incomplete data
Right to request deletion of your personal data
Right to restrict or object to certain types of data processing
Right to data portability, receiving your data in a structured, commonly used format

5 Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6 Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings. For more detailed information about the cookies we use, please refer to our Cookie Policy.

7 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us through the contact information available on our website. We will respond to your inquiry as soon as possible and within the timeframes required by applicable law.